British Ceramic Tile teams up with Smart Systems

Leading tile manufacturer, British Ceramic Tile, has teamed up with Smart Systems to provide retailers with a new quick and easy way to order. The company’s extensive product portfolio of tiles, splashbacks and upstands will now be available through Smart’s KBBConnect making it even easier for retailers to browse the collection, generate a quote and place an order.

To ensure retailers can navigate the system according to their requirements, British Ceramic Tile has created two new catalogues, separating its kitchen and bathroom products. Orders are placed directly through KBBConnect’s cloud-based ordering portal, where real-time data and an automated ordering process will ensure quotes are up-to-date and processed at the click of a button.

Mark Rigby, British Ceramic Tile’s Business Development Manager, explained: “One of our key priorities is to add value to the service we offer our retail customers. As a company we are constantly strengthening our product portfolio introducing market-led ranges to provide retailers with exciting, new designs. But it’s vitally important that the ordering process is just as focused on the needs of busy kitchen and bathroom retailers.

‘By partnering with KBBConnect, retailers, whether they are looking at bathroom or kitchen design schemes, can easily view our collection and generate an instant quote, saving themselves time and effort. The service simply bolts on to our existing internal processes to ensure retailers still receive the same level of customer service and after care.”

Roger West, Smart Systems Commercial Director, added: “We are committed to supporting KBB Connect users and with the inclusion of British Ceramic Tile’s product collection we can now cater for all their wall and floor tile requirements, helping retailers maximise margins and sales opportunities.”