Doing your homework

As with all purchases doing your homework is always wise. Whether investing in a new computer or upgrading the mobile phone a little research can save not only money but give you long term benefits. The purchasing of a business management system needs due diligence and this effort should reward you in both the short and long terms.

Think about everything that makes your business unique. What? How? Why? Your processes; your business model and the bespoke product you offer. Give some thought to the good procedures you follow and question each stage of the process. Note down the weak areas, when looking for a business and operational management system, it helps to have a list of features required. Brain storm with colleagues; find out what will help them to do their job efficiently.

You should create a list of requirements (functionality) that you want the system to address. The typical items might include reliability of pricelist data; re-price a quotation in an alternative range; management reports showing profitability. How does the system link to other programs such as the design software or accounts package?

Question if a system is scalable. Will it meet your needs now, in three years, in seven years? Will the business system handle increases in the number of employees or multiple branches?

It’s important to also be sure not just that the system can handle your business, but that your business can handle the system. Assess your capabilities and be sure you meet the hardware and software requirements necessary to operate the system. Can you maximize the return on investment without expensive running costs? Finally, never assume that all industry specific solution providers are the same in what they develop, don’t be misled by unnecessary bells and whistles.